Privacy policy
Privacy Policy
Effective Date: January 16, 2025
Last Updated: January 16, 2025
Your trust is incredibly important to us, and we’re committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you visit our website or shop with us.
By using our website or services, you’re agreeing to the terms outlined here. If something doesn’t feel clear or you have any questions, just reach out—we’re happy to help!
You can always contact us at:
Salt & Light Collective
📧 Email: support@thesaltandlightstore.com
📍 Address: 2850 34th N St., St. Petersburg, FL 33713, United States
📞 Phone: +1 (931) 716-8856
A Few Words About Changes to This Policy
We may make updates to this Privacy Policy from time to time to reflect changes in the way we operate or to keep up with new legal requirements. If we make any significant changes, we’ll let you know—either by posting the updated policy on our site or by contacting you directly. You’ll always find the most recent version right here.
1. What We Collect (and Why)
We collect different kinds of information depending on how you interact with us. Here’s what we gather and why:
Information You Share With Us
When you place an order, sign up for an account, or contact us, we may ask for:
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Your name, email address, phone number, and shipping/billing address so we can process your orders and deliver your items.
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Payment details, like your credit card information, to securely handle transactions (processed by trusted partners—we don’t store this information).
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Account details, such as your username and password, to make your shopping experience smoother.
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Messages or inquiries, like when you email us or send a message through our website, so we can respond and provide the best support possible.
Information We Collect Automatically
When you browse our site, we may gather:
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Details about your device (like your browser type or IP address).
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How you interact with our site (like which pages you visit or what items catch your eye).
We use this information to improve your experience and make sure our site is running smoothly.
Information from Third Parties
Sometimes, we work with trusted partners who share information with us, such as:
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Payment processors, who help us handle transactions securely.
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Shipping providers, who ensure your orders arrive safely.
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Analytics tools, which help us understand how people use our site so we can make it better.
Don’t worry—any information shared with us by third parties is handled with the same care as if you provided it yourself.
2. How We Use Your Information
We promise to use your information responsibly. Here’s what we do with it:
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To process your orders: We use your details to prepare, ship, and deliver your items—and to keep you updated along the way.
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To stay in touch: If you’ve signed up for our emails, we’ll send you updates, exclusive offers, and inspiration from our store. You can unsubscribe anytime.
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To improve your experience: By understanding how you interact with our website, we can make your visits smoother and more enjoyable.
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To keep things secure: We use your information to prevent fraud, detect potential issues, and protect our site.
3. Cookies (Not the Edible Kind)
Our website uses cookies to make your experience as seamless as possible. These tiny files help us:
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Remember items in your cart.
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Understand what’s working (and what’s not) on our site.
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Show you relevant ads based on what you love.
If cookies aren’t your thing, you can adjust your browser settings to block them. Just keep in mind that some parts of the site may not work as expected without them.
Our site also respects the Global Privacy Control (GPC) signal, so you can opt out of certain data uses. To learn more, visit Global Privacy Control.
4. Who We Share Your Information With
Your information is safe with us—we never sell it. That said, we may share it in specific cases, such as:
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With service providers, like payment processors and shipping carriers, to complete your orders.
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With marketing partners, to share tailored promotions that align with your interests.
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When required by law, like if we need to comply with a legal request.
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In a business transfer, like during a merger or sale of assets (if this happens, we’ll let you know).
We only work with partners who are committed to keeping your information secure.
5. Your Rights
We believe in giving you control over your information. Depending on where you live, you may have the right to:
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Access the personal information we have about you.
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Request corrections if something is inaccurate.
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Ask us to delete your personal information (with some exceptions, like if we need it to fulfill an order).
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Opt out of marketing emails by clicking “unsubscribe” in any email we send.
If you’d like to exercise any of these rights, just reach out to us at support@thesaltandlightstore.com.
6. How We Protect Your Information
We take your security seriously and use industry-standard measures to protect your data. While no system is 100% foolproof, we do everything in our power to keep your information safe.
If you ever suspect unauthorized access to your account, please let us know immediately.
7. For Our Younger Visitors
Our site is designed for customers who are 18 and older. If you’re a parent or guardian and believe your child has shared personal information with us, please contact us—we’ll remove it right away.
Contact Us
If you have any questions, concerns, or just want to say hello, we’re here for you. You can reach us at:
Salt & Light Collective LLC
📧 Email: support@thesaltandlightstore.com
📍 Address: 2850 34th N St., St. Petersburg, FL 33713, United States
📞 Phone: +1 (931) 716-8856
Thank you for being part of The Salt & Light Store community. We’re honored to serve you and help you share faith-inspired light and love with the world.